Can not update Cherokee 140

[Kjelle]

Hello.
I can not upgrade my Cherokee 140. I have no Updates icon in the Windows Start Menu under the "A2A Simulations" group.
Regards
Kjelle

[Nick - A2A]

Hello Kjelle,

If you're using the Prepar3D v4 version of the Cherokee, it sounds like you have an outdated version of the installer; we released new ones in May.

If you purchased the product direct from A2A, please see this announcement which explains how to get the latest installers. If you downloaded from a third party store, it should just be a case of re-downloading from your account there.

Thanks,
Nick

P.S. I just edited the update thread to help clarify this info.

[Kjelle]

ok. I have now created a new account. Where can I find a new installer?
Kjell

[Oracle427]

You will need to follow the directions in the past linked by Nick to transfer your purchase from the old account to the new account. It may take a couple of days to complete the pricees.

[Nick - A2A]

Hi Kjell,

Yes, exactly as Oracle says: please follow the steps laid out in the post I linked above and bear in mind that the transfer process is carried out manually so may take a day or two.

Thanks,
Nick

[Kjelle]

I have followed your instructions and wait now on installer.

[Nick - A2A]

Thanks. Lewis takes care of store migrations, and he's usually pretty quick.

Nick