Duplicate order/download in "My Account"

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F3lixZockt
Airman Basic
Posts: 3
Joined: 25 Mar 2016, 00:59

Duplicate order/download in "My Account"

Post by F3lixZockt »

Hello,

yesterday I bought the Comanche 250. I used the A2A point I had from the Bonanza purchase, to reduce the price a little bit.
However I have the Comanche two times available as download, but I paid only once.
The second problem I have is, that I didn't got the 50 Flying hours. Instead I do have -6 Flying hours now.

I hope that you can help me to solve this problems.

Thanks,
Felix

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Lewis - A2A
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Re: Duplicate order/download in "My Account"

Post by Lewis - A2A »

Hey Felix,

can you either post your order number or fire me a PM with your email address and Ill get those points sorted for you.

thanks,
Lewis - A2A
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F3lixZockt
Airman Basic
Posts: 3
Joined: 25 Mar 2016, 00:59

Re: Duplicate order/download in "My Account"

Post by F3lixZockt »

Hey Lewis,

sorry I forgot to post my order number.
My order number is: #500905

Thank you,
Felix

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33305
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
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Re: Duplicate order/download in "My Account"

Post by Lewis - A2A »

Hello,

all sorted for you on the store

thanks,
Lewis - A2A
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A2A Youtube because a video can say a thousand screenshots,..
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F3lixZockt
Airman Basic
Posts: 3
Joined: 25 Mar 2016, 00:59

Re: Duplicate order/download in "My Account"

Post by F3lixZockt »

Thank you very much for the fast help.

Felix

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33305
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Duplicate order/download in "My Account"

Post by Lewis - A2A »

No worries, happy flying in the virtual skies.

cheers,
Lewis
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
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