Need Installer in New store
-
- Airman
- Posts: 12
- Joined: 01 Jun 2015, 20:13
Need Installer in New store
I bought the Comanche on the old store. When i provided the info, I didn't check to see if it was there because I had already downloaded it and installed. I changed computers, and went to download it and the installer wasnt on the new store
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33306
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: Need Installer in New store
Hello,
have you filled out the order migration form to move from old to new store?
Did you purchase from the A2A Store or a third party vendor?
If a third party vendor you will want to go to your store of purchase to download.
thanks,
Lewis - A2A
have you filled out the order migration form to move from old to new store?
Did you purchase from the A2A Store or a third party vendor?
If a third party vendor you will want to go to your store of purchase to download.
thanks,
Lewis - A2A
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A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
-
- Airman
- Posts: 12
- Joined: 01 Jun 2015, 20:13
Re: Need Installer in New store
I filled out the form, my other airplanes got moved over. I bought it from the old store as wellLewis - A2A wrote:Hello,
have you filled out the order migration form to move from old to new store?
Did you purchase from the A2A Store or a third party vendor?
If a third party vendor you will want to go to your store of purchase to download.
thanks,
Lewis - A2A
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33306
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: Need Installer in New store
Hello,
this is normally because the emails where not submitted for all the old orders (Common issue seems to be the odd order being ordered on a girlfriends/wifes/husbands email etc etc). Can you please fill out the order form again including All emails you have every used at A2A and or order numbers of the missing orders and I can see about getting those moved for you.
thanks,
Lewis
this is normally because the emails where not submitted for all the old orders (Common issue seems to be the odd order being ordered on a girlfriends/wifes/husbands email etc etc). Can you please fill out the order form again including All emails you have every used at A2A and or order numbers of the missing orders and I can see about getting those moved for you.
thanks,
Lewis
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
-
- Airman
- Posts: 12
- Joined: 01 Jun 2015, 20:13
Re: Need Installer in New store
sure. I was actually able to find it on the old store. I will fill out form againLewis - A2A wrote:Hello,
this is normally because the emails where not submitted for all the old orders (Common issue seems to be the odd order being ordered on a girlfriends/wifes/husbands email etc etc). Can you please fill out the order form again including All emails you have every used at A2A and or order numbers of the missing orders and I can see about getting those moved for you.
thanks,
Lewis
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