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PostPosted: Tue Sep 18, 2018 11:31 am 
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LZ-WIL wrote:

Hi Lewis my order is #7309

Cheerz,
Vladimir


All looking ok there

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PostPosted: Tue Sep 18, 2018 11:34 am 
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Lewis - A2A wrote:
LZ-WIL wrote:

Hi Lewis my order is #7309

Cheerz,
Vladimir


All looking ok there


Got it! Thanks for checking on that for me Lewis!

Cheerz,
Vladimir

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PostPosted: Tue Sep 18, 2018 11:38 am 
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jspringe wrote:
OP order number #7047

I believe I should have 53 points

Thanks!


All fixed for you on the store

thanks,
Lewis

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PostPosted: Tue Sep 18, 2018 11:42 am 
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Bill140A wrote:
Seems like I also have a little points problem. Just purchased the Bonanza and used all my 234 points.
After purchase I was a -199
order no. 7697.


Fixed

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PostPosted: Tue Sep 18, 2018 12:21 pm 
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Location: KCDW
Order 6772. Should have a 50 point balance

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PostPosted: Tue Sep 18, 2018 12:28 pm 
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Joined: Thu Aug 28, 2008 6:01 pm
Posts: 1861
Location: Devon,UK
O/number 6730
Hi Lewis.
Purchased the Bonanza using all my 410 points and paid balance with debit card of $9.

Now I have 9 points instead of 50.This now appears OK

Cheers chris


Last edited by speedy70 on Wed Sep 19, 2018 9:01 am, edited 1 time in total.

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PostPosted: Tue Sep 18, 2018 1:24 pm 
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speedy70 wrote:
O/number 6730
Hi Lewis.
Purchased the Bonanza using all my 410 points and paid balance with debit card of $9.

Now I have 9 points instead of 50.

Cheers chris

You only receive the points for the amount you paid, not the original purchase price.


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PostPosted: Tue Sep 18, 2018 1:27 pm 
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Joined: Sat May 05, 2012 10:03 am
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Lewis - A2A wrote:
jspringe wrote:
OP order number #7047
I believe I should have 53 points
Thanks!

All fixed for you on the store
thanks,
Lewis


Hi Lewis,

Still something not quite right... Not that 5 point means that much, but I'm still not sure what's going on with the store.
There are 2 orders related to the points issue in my account...
#7047
#6574

It now says I have 48 points when it should be 53 (started with 53 - used 50 + gained 50 = should be 53)

Thanks

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PostPosted: Tue Sep 18, 2018 1:48 pm 
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Posts: 1922
I noticed that, too. My last purchase I ended with 45 instead of 50 points and was thinking I just mis-interpreted the points system.


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PostPosted: Tue Sep 18, 2018 1:51 pm 
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Joined: Tue Aug 04, 2015 8:52 am
Posts: 233
Same here....order number 7764


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PostPosted: Tue Sep 18, 2018 2:39 pm 
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Joined: Thu Jun 15, 2017 9:15 pm
Posts: 647
If you're using points on your purchase, you don't get the full 50 points. If you pay $45, you only get 45 points.

Also, go into the Store and take a look at the details on your orders. On my last two orders, they rounded up my points claimed on the purchase (more than I had) to even dollar amounts, no cents, and the extra points were deducted from points earned on the purchase. It's a weird process, but it worked out even.


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PostPosted: Tue Sep 18, 2018 2:49 pm 
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Thanks, Patful! That would make sense.


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PostPosted: Fri Sep 21, 2018 2:13 pm 
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Location: France
Hi !

I have -16 points at the moment.
I just bought the P47 (#8724)
I didn't check how many points i had after buying the Bonanza, zero i guess ? I payed 36.99$ for the Bonanza, so i used 130 points ? order #6870.
Is there a way to track the number points after each purchase ? At least on your side ?

Thanks again !

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PostPosted: Thu Jan 03, 2019 9:00 am 
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Airman

Joined: Tue Dec 29, 2015 7:30 am
Posts: 18
I am also at a -84 points. Last order #10218 buying AccuFeel for p3dv4. Would you please look into it?

cheers


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PostPosted: Thu Jan 03, 2019 11:19 am 
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all sorted for you on the store.

thanks,
Lewis - A2A

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