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Re: Strange flying hours points

Posted: 18 Sep 2018, 11:31
by Lewis - A2A
LZ-WIL wrote:
Hi Lewis my order is #7309

Cheerz,
Vladimir
All looking ok there

Re: Strange flying hours points

Posted: 18 Sep 2018, 11:34
by LZ-WIL
Lewis - A2A wrote:
LZ-WIL wrote:
Hi Lewis my order is #7309

Cheerz,
Vladimir
All looking ok there
Got it! Thanks for checking on that for me Lewis!

Cheerz,
Vladimir

Re: Strange flying hours points

Posted: 18 Sep 2018, 11:38
by Lewis - A2A
jspringe wrote:OP order number #7047

I believe I should have 53 points

Thanks!
All fixed for you on the store

thanks,
Lewis

Re: Strange flying hours points

Posted: 18 Sep 2018, 11:42
by Lewis - A2A
Bill140A wrote:Seems like I also have a little points problem. Just purchased the Bonanza and used all my 234 points.
After purchase I was a -199
order no. 7697.
Fixed

Re: Strange flying hours points

Posted: 18 Sep 2018, 12:21
by n421nj
Order 6772. Should have a 50 point balance

Re: Strange flying hours points

Posted: 18 Sep 2018, 12:28
by speedy70
O/number 6730
Hi Lewis.
Purchased the Bonanza using all my 410 points and paid balance with debit card of $9.

Now I have 9 points instead of 50.This now appears OK

Cheers chris

Re: Strange flying hours points

Posted: 18 Sep 2018, 13:24
by patful
speedy70 wrote:O/number 6730
Hi Lewis.
Purchased the Bonanza using all my 410 points and paid balance with debit card of $9.

Now I have 9 points instead of 50.

Cheers chris
You only receive the points for the amount you paid, not the original purchase price.

Re: Strange flying hours points

Posted: 18 Sep 2018, 13:27
by jspringe
Lewis - A2A wrote:
jspringe wrote:OP order number #7047
I believe I should have 53 points
Thanks!
All fixed for you on the store
thanks,
Lewis
Hi Lewis,

Still something not quite right... Not that 5 point means that much, but I'm still not sure what's going on with the store.
There are 2 orders related to the points issue in my account...
#7047
#6574

It now says I have 48 points when it should be 53 (started with 53 - used 50 + gained 50 = should be 53)

Thanks

Re: Strange flying hours points

Posted: 18 Sep 2018, 13:48
by Jacques
I noticed that, too. My last purchase I ended with 45 instead of 50 points and was thinking I just mis-interpreted the points system.


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Re: Strange flying hours points

Posted: 18 Sep 2018, 13:51
by BrettT
Same here....order number 7764

Re: Strange flying hours points

Posted: 18 Sep 2018, 14:39
by patful
If you're using points on your purchase, you don't get the full 50 points. If you pay $45, you only get 45 points.

Also, go into the Store and take a look at the details on your orders. On my last two orders, they rounded up my points claimed on the purchase (more than I had) to even dollar amounts, no cents, and the extra points were deducted from points earned on the purchase. It's a weird process, but it worked out even.

Re: Strange flying hours points

Posted: 18 Sep 2018, 14:49
by Jacques
Thanks, Patful! That would make sense.


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Re: Strange flying hours points

Posted: 21 Sep 2018, 14:13
by Marvin-E34
Hi !

I have -16 points at the moment.
I just bought the P47 (#8724)
I didn't check how many points i had after buying the Bonanza, zero i guess ? I payed 36.99$ for the Bonanza, so i used 130 points ? order #6870.
Is there a way to track the number points after each purchase ? At least on your side ?

Thanks again !

Re: Strange flying hours points

Posted: 03 Jan 2019, 09:00
by orthi
I am also at a -84 points. Last order #10218 buying AccuFeel for p3dv4. Would you please look into it?

cheers

Re: Strange flying hours points

Posted: 03 Jan 2019, 11:19
by Lewis - A2A
all sorted for you on the store.

thanks,
Lewis - A2A