How can I get my download again? My file is gone

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alanbradbury
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Posts: 28
Joined: 13 Jan 2006, 18:50

How can I get my download again? My file is gone

Post by alanbradbury »

I bought Accu-Feel the other day, then had to reinstall FSX after a HD crash. Of course the HD crash meant I lost emails, downloaded files and all kinds of stuff. However, I do have the record of the payment I made which I can see when I log onto Paypal. Is there any way I can get a new download link?

You presumably have a record of the email account related to the Paypal account, which is the same as the email account for this forum registration. The transaction was for $14.99 USD (£9.76 GBP) and the time of the order according to Paypal, was Date: 3 Mar 2012 Time: 01:22:46 GMT

Al

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Lewis - A2A
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Re: How can I get my download again? My file is gone

Post by Lewis - A2A »

Hello,

can you please send me a PM with your email address used to sign up to the store.

thanks,
Lewis
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alanbradbury
Airman
Posts: 28
Joined: 13 Jan 2006, 18:50

Re: How can I get my download again? My file is gone

Post by alanbradbury »

Yup, sure can.

Al

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Lewis - A2A
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Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
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Re: How can I get my download again? My file is gone

Post by Lewis - A2A »

All sorted out for you Al and replied to the PM

thanks,
Lewis
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A2A Youtube because a video can say a thousand screenshots,..
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alanbradbury
Airman
Posts: 28
Joined: 13 Jan 2006, 18:50

Re: How can I get my download again? My file is gone

Post by alanbradbury »

Thank you very much for sorting this out for me, and so quickly too. Great products and great service to match, can't ask for much more than that.

Incidentally, if anyone is wondering weather to get that Accu-Feel add-on, I can seriously recommend it, it breathes new life into stuff like Just Flight's DC-3 and DC-6, UIVER'S DC-2 etc, and whilst it doesn't quite take them up to the level of A2A's Spit and B-17 etc, it does take them up a level. It is probably the best tenner you can spend on an FSX add-on.

Al

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