How to update your Accu-Sim products

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J968a
Airman Basic
Posts: 2
Joined: 29 Sep 2018, 10:01

Re: How to update your Accu-Sim products

Post by J968a »

Thank you Nick, I will do that (and yes I meant FSS instead of FFS ).


Juha

avi8tor330
Airman Basic
Posts: 2
Joined: 30 Sep 2018, 10:35

Re: How to update your Accu-Sim products

Post by avi8tor330 »

Hi Folks at A2A,

I'm another forgotten Soul by FSS. Appreciate all the work you done to help us! Trying to 'PM' to Lewis now...

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Nick - A2A
A2A Captain
Posts: 13734
Joined: 06 Jun 2014, 13:06
Location: UK

Re: How to update your Accu-Sim products

Post by Nick - A2A »

Hi avi8tor330 and welcome to the A2A forums.

Now you've had your first post approved, you should be able to send PMs.

Thanks,
Nick

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EchoTango
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Re: How to update your Accu-Sim products

Post by EchoTango »

Bonjour,

I have filled recently the form to migrate to the new store. I have tried to connect but my connections username and password are not recognized.
Please help
Thanks

N.B. I would like to update my A2A fleet for Accusim
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Oracle427
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Re: How to update your Accu-Sim products

Post by Oracle427 »

Did you create your new account on the new store first? If not, you well need to do that first and then request a migration again.
Flight Simmer since 1983. PP ASEL IR Tailwheel
N28021 1979 Super Viking 17-30A

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Nick - A2A
A2A Captain
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Joined: 06 Jun 2014, 13:06
Location: UK

Re: How to update your Accu-Sim products

Post by Nick - A2A »

Bonjour Jean,

Yes, as Oracle says, you'll need to create an account on the new A2A store before filling in the form. Also, please bear in mind that the account transfer is a manual and not an automatic process, so it may take a few days in some circumstances.

Thanks,
Nick

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EchoTango
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Re: How to update your Accu-Sim products

Post by EchoTango »

Bonjour Nick

I did and I receive immediately the list of my previous orders.
Thanks for help
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EchoTango
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Re: How to update your Accu-Sim products

Post by EchoTango »

...Nick I cannot UNINSTALL the Planes, I got this message
http://dl.free.fr/bz1XwJHFj

http://dl.free.fr/gFFxXR7TW

What can I do ?
Thanks
ImageImage

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Nick - A2A
A2A Captain
Posts: 13734
Joined: 06 Jun 2014, 13:06
Location: UK

Re: How to update your Accu-Sim products

Post by Nick - A2A »

Hello Jean,

For the issue you've run into uninstalling with the old installers, please refer to the steps in this topic.

Thanks,
Nick

wingover
Airman
Posts: 10
Joined: 11 Sep 2012, 09:24

Re: How to update your Accu-Sim products

Post by wingover »

I purchased the V35 Bonanza and installed it into p3dv4, after selection of the aircraft in the sim I could not see out of the windscreen or the side windows and furthermore the aircraft refused to accelerate beyond 7kts before breaking the crankshaft. After reading some posts on the forum I could see that I had not gone about things the correct way and so I uninstalled the v35 and the commanche 250 but when I tried to uninstall the l049 I received the message " the path to the install.log could not be found" and that's with the control panel uninstall and the command prompt. After trying so many times I no longer know if Glasgow is in Scotland or Borneo:) so if someone can enlighten me I would be most grateful...I'm too old for this :oops:

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Nick - A2A
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Joined: 06 Jun 2014, 13:06
Location: UK

Re: How to update your Accu-Sim products

Post by Nick - A2A »

Hello wingover,

Sorry to hear you've had some problems with the reinstallation. For the issue you describe (uninstalling with the old installers) please see this topic and try the steps suggested: Please read if you can't uninstall with 'old' installers.

Thanks,
Nick

wingover
Airman
Posts: 10
Joined: 11 Sep 2012, 09:24

Re: How to update your Accu-Sim products

Post by wingover »

Thanks for your quick reply Nick and I have now managed to get the Bonanza installed.Presumably I now need to wait until I get new installers for the Cammanche and the L049?

hege
Airman Basic
Posts: 2
Joined: 28 Oct 2018, 16:36

Re: How to update your Accu-Sim products

Post by hege »

Hi, I'm still having trouble getting the new installers. I've registered on the new store page a few days ago and requested a migration of my old orders (105819, 108116, 109269) via the online form, but I haven't got notified. Need some help getting my planes up in the air again :) Thanks!

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Nick - A2A
A2A Captain
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Joined: 06 Jun 2014, 13:06
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Re: How to update your Accu-Sim products

Post by Nick - A2A »

Hi hege - welcome to the the forums.

Afraid there might be a slightly longer wait than usual for this as Lewis who takes care of the customer accounts has been away for the last week or so. Please hang on in there for a few more days for the notification email.

Thanks,
Nick

hege
Airman Basic
Posts: 2
Joined: 28 Oct 2018, 16:36

Re: How to update your Accu-Sim products

Post by hege »

Thanks Nick! I'll be awaiting the email.

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