I havent used my account for 1 year or so. I have bought the 182 and PA28 etc thru the store.
I have all the emails as proof of its paid and all.
But when i tried to log into the account today, my email is not even registerd. So i had to make a new account.
Have a2a erased some databases recently?
How can i get my downloads again for V5?
Markus
Account erased and not possible to reset and download
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33300
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
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Re: Account erased and not possible to reset and download
Hello,
nothing has been erased, however was it a year a go or longer?
If it was before the end of May 2018 please see here as we changed stores back in 2018 and you'll need to migrate to the new store;
viewtopic.php?f=23&t=57819
thanks,
Lewis - A2A
nothing has been erased, however was it a year a go or longer?
If it was before the end of May 2018 please see here as we changed stores back in 2018 and you'll need to migrate to the new store;
viewtopic.php?f=23&t=57819
thanks,
Lewis - A2A
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Re: Account erased and not possible to reset and download
Cant remember, in that time era yes.
I cant log into the ”new” store for sure.
Cant even reset password.
I cant log into the ”new” store for sure.
Cant even reset password.
Re: Account erased and not possible to reset and download
I tried now and filled out that migration email. So hopefully my orders will come to my new account with the same email. (have made new account on the store with same email)
Re: Account erased and not possible to reset and download
Is that migration move a quick thing? Will i be able to download it soon and use on V5?
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33300
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: Account erased and not possible to reset and download
So long as you followed all the steps correctly created the new account, submitted relevant information that means we will find the orders to move then its pretty quick, you should be seeing your orders in your account in around 24hrs, normally less time.
thanks,
Lewis - A2A
thanks,
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
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