Can't update older purchase of Comanche/ No ground steering

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dcolyer
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Joined: 02 May 2020, 07:52

Can't update older purchase of Comanche/ No ground steering

Post by dcolyer »

Hello, I purchased the Comanche on 1/7/18 (Order#125354) from the old website. I had a hard drive crash and had to resinstall everything. I have update links for everything I purchased from the new website but not for the Comanche. I have no ground steering ability and I though I remembered this happening because it was in need of an update. How do I get this? Thanks in advance.

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Nick - A2A
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Joined: 06 Jun 2014, 13:06
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Re: Can't update older purchase of Comanche/ No ground steering

Post by Nick - A2A »

Hello and welcome to the A2A forums.

You don't mention which sim platform you're using, but if it's P3Dv4, you'll need to get any purchases from our old store transferred to the current one. This pinned topic explains how you can do this.

However, if you're using FSX or an earlier version of P3D, you can use the legacy update tool here.

Thanks,
Nick
A2A Simulations Inc.

dcolyer
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Joined: 02 May 2020, 07:52

Re: Can't update older purchase of Comanche/ No ground steering

Post by dcolyer »

It's P3D v4 and 5. Thank you.

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Nick - A2A
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Re: Can't update older purchase of Comanche/ No ground steering

Post by Nick - A2A »

Okay, thanks for confirming. If you can fill in the short Google Form in that first topic linked above, Lewis should be able to transfer your purchase of the Comanche to our current store.

Nick
A2A Simulations Inc.

dcolyer
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Posts: 4
Joined: 02 May 2020, 07:52

Re: Can't update older purchase of Comanche/ No ground steering

Post by dcolyer »

Done. Do I then redownload it with a new installer?

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Nick - A2A
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Re: Can't update older purchase of Comanche/ No ground steering

Post by Nick - A2A »

Yes, that's right. The latest P3Dv4 installer for the Comanche will then include a built-in updater. Please just bear in mind that transfer process is manual but you shouldn't have to wait too long. When Lewis moves your purchase across from the old store, you'll also be awarded a few retrospective loyalty points to put towards any future purchases.

Thanks,
Nick
A2A Simulations Inc.

dcolyer
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Posts: 4
Joined: 02 May 2020, 07:52

Re: Can't update older purchase of Comanche/ No ground steering

Post by dcolyer »

Great, your products are the best!

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Nick - A2A
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Joined: 06 Jun 2014, 13:06
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Re: Can't update older purchase of Comanche/ No ground steering

Post by Nick - A2A »

Thank you! :)

Nick
A2A Simulations Inc.

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Lewis - A2A
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Re: Can't update older purchase of Comanche/ No ground steering

Post by Lewis - A2A »

All up to date on the store migrations :)

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