Connie freezes p3dv5

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David Reines
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Location: Abq, NM, USA

Connie freezes p3dv5

Post by David Reines »

I can't get the connie up and running. I have tried a myriad of things ranging from reinstalling to opening default aircraft first. All my other a2a products work very well. Basically p3dv5 freezes and closes when ev
er the connie is selected.

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Nick - A2A
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Re: Connie freezes p3dv5

Post by Nick - A2A »

Hello David,

I think the first thing for us to check is that you're using the separate P3Dv5 installer for the Connie rather than an older version for P3Dv4 etc?

Thanks,
Nick
A2A Simulations Inc.

David Reines
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Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Yes i was using the same method of installation as other p3dv5 a2a aircraft. Installer from a2a store marked for p3d v5.

David Reines
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Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Also, I bet you are busy as hell, so I am thankful for your quick reply. You guys are the best. Hope all is well.

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Nick - A2A
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Re: Connie freezes p3dv5

Post by Nick - A2A »

Okay, thanks David.

It might be worth deleting the log.dat file for the Connie just in case something has become corrupted within this file. To do this, just delete the "Documents\A2A\FSX\L049" folder.

If the problem persists, please can you let us know if P3D shows any error messages when it shuts down. Assuming it doesn't, could you copy and paste the contents of the event log from one of the times this has happened? You can find these logs using the Windows Reliability Monitor.

Finally, could you let us know the full path of the folder where you've installed the Constellation.

Regards,
Nick
A2A Simulations Inc.

David Reines
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Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Ok will do. Ill get back to you with the results and or bug log. Thanks for you time!

David Reines
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Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Prepar3D.exe
Application Version: 5.0.31.35253
Application Timestamp: 5eebf566
Hang Signature: a39a
Hang Type: 134217728
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: a39acb8875fb1d4b527aa72fa881b9f6
Additional Hang Signature 2: 4805
Additional Hang Signature 3: 4805e5c9ce7445922f8d48e4a3cec036
Additional Hang Signature 4: a39a
Additional Hang Signature 5: a39acb8875fb1d4b527aa72fa881b9f6
Additional Hang Signature 6: 4805
Additional Hang Signature 7: 4805e5c9ce7445922f8d48e4a3cec036

Extra information about the problem
Bucket ID: 416cd15f0303f5cde242a51ddd8a491e (1315795588835068190)





Installed here:C:\Users\daveh\Documents\Prepar3D v5 Add-ons\A2A\SimObjects\Airplanes

David Reines
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Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Log file deleted as well.

David Reines
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Posts: 19
Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

:cry:

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Nick - A2A
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Re: Connie freezes p3dv5

Post by Nick - A2A »

Thank for the info David.

Unfortunately these AppHangs in P3D can be tricky to pin down. As a quick Google of the issue shows, they can happen with all sorts of add-ons depending on the user's system and software environment. I'd recommend that you start by reverting P3D back to its default settings, ideally by deleting the Prepar3D.cfg, and then check if the sim still hangs when you load the Connie.

If it does, could you let us know if any other add-ons are running concurrently. For example, scenery, GPS add-ons or utilities like FSUIPC?

Also, if you can give us a bit of basic info on your PC specs it might help a bit.

Regards,
Nick
A2A Simulations Inc.

David Reines
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Posts: 19
Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Im running a Intel core i7-9700f , with 32 gigs of ram, and a Nvidia geforce rtx 2070. Windows 10 , updated. All other A2A products work nicely. P3d v5 settings about mid range. Active sky beta version is also being used. Not using EA. Hope that helps.

David Reines
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Posts: 19
Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

I have tried restarting the sim with settings defualt. Also have tried no orbx, active sky, or even joysticks plugged in. I fear im at the end of my tether on this one.

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Nick - A2A
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Joined: 06 Jun 2014, 13:06
Location: UK

Re: Connie freezes p3dv5

Post by Nick - A2A »

Hi David,

Thanks for the additional info. You have pretty similar hardware and add-ons to me by the sounds of it. Certainly, there's nothing you list which suggests an explanation. Following generic advice to address CTDs such as this is sometimes helpful. However, you may wish to wait until the next P3Dv5 update is released, as it's likely to include stability enhancements.

In the meantime, I'll attempt to reproduce the issue and will you you know if I'm successful in this respect.

Thanks,
Nick
A2A Simulations Inc.

David Reines
Airman
Posts: 19
Joined: 19 Aug 2020, 20:14
Location: Abq, NM, USA

Re: Connie freezes p3dv5

Post by David Reines »

Understood. p3dv5 has not fully lived up to my expectations. It is unfortunate but this is the world we live in. Consider my purchase of the connie a donation to your wonderful company. Thanks for the effort. If there is anything else I can do to help let me know. I thought maybe the connie would give a brake from studying piper aerostar POH's. Lol. Yes im that excited.

aurel42
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Re: Connie freezes p3dv5

Post by aurel42 »

I'm running into this issue as well. As soon as I try to load the Connie, P3Dv5 5.0.31.35253 hangs and is terminated by Windows.

I only installed P3Dv5 a short time ago. I added a couple of A2A aircraft (using the P3Dv5 installers), OrbX scenery and FSUIPC. I use P3DWX for weather. Apart from that, this P3D install is pristine.

Just as David reported, other A2A aircraft (e.g. the C172) work without issues. I tried the steps Nick recommended, but nothing made a difference. I also tried running P3D without FSUIPC and without launching SteamVR.

My system: Windows 10 (2004), Ryzen 9 3900X, 32GB, 1080ti (latest Nvidia drivers), Valve Index.
My P3D graphics settings are conservative to achieve the framerates needed for VR. I played with the settings, but the hang was inevitable.

I was so excited to fly her again after an extended simming hiatus. The Connie is the only aircraft I own for P3Dv5 that I'm interested in flying and that can get me to altitudes where the difference between MFS's and P3D's graphics doesn't make me wanna cry. :wink:

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