Spitfire Download issue

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jharris
Airman Basic
Posts: 2
Joined: 18 Jun 2020, 05:01

Spitfire Download issue

Post by jharris »

Hi There

I am moving over from P3D v4 to v5. I have purchased the Spitfire aircraft through the Just Flight Store and when I download it the download path keeps pointing to my non-existent P3D v4 folder which has been uninstalled.


Thanks
Jack

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Nick - A2A
A2A Captain
Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Spitfire Download issue

Post by Nick - A2A »

Hi Jack and welcome,

There should be separate installers available from your account on the Just Flight site, one for P3Dv4 and another for P3Dv5. What's the filename of the installer that you downloaded?

Thanks,
Nick
A2A Simulations Inc.

jharris
Airman Basic
Posts: 2
Joined: 18 Jun 2020, 05:01

Re: Spitfire Download issue

Post by jharris »

Hi Nick

Theres two links and both name P3D v4 even though one says v5

https://ibb.co/gydJDWQ

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Nick - A2A
A2A Captain
Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Spitfire Download issue

Post by Nick - A2A »

Okay, thanks for the pic Jack.

If both of those links lead to the same P3Dv4 installer, it looks like Just Flight may just need to correct the second link on their store. I recommend you open a support ticket on their website to bring this issue to their attention: https://support.justflight.com/en/support/tickets/new.

Thanks,
Nick
A2A Simulations Inc.

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