accufeel v2 for p3d v4 wont install.

Post any technical issues running the product here
BoHill
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Joined: 24 May 2013, 12:19

Re: accufeel v2 for p3d v4 wont install.

Post by BoHill »

Yes, purchased direct from A2A store, order number #516508 2/20/2019, Accu-Feel v2 ASL for P3Dv4 Academic.
Yes, my store account uses same email address. OS is Win7 64 bit.
Your help is greatly appreciated.

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Nick - A2A
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Joined: 06 Jun 2014, 13:06
Location: UK

Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Hi BoHill - thanks for the info. I've sent you a private message with a link to the modified copy of the installer.

Best regards,
Nick

Peau
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Joined: 09 May 2019, 11:10

Re: accufeel v2 for p3d v4 wont install.

Post by Peau »

Hallo !

I think I've have same problem with the installer in P3dv4. Bought Accu-feel v2 from your shop the other day and have tried install it but always with same error ; "Installation of Accu-feel v2 ended prematurely because of an error,. Your system has not been modified ". Have tried all solutions I could find, inactivate antivirus, install as admin..... Yes, I'm using Win 7/64. Suggestions ?!

Cheers, Peter

order nr 518381

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Nick - A2A
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Location: UK

Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Hello Peter,

Welcome to the A2A forums and sorry to hear you've had difficulty installing Accu-Feel. I'll be in touch with you via a pm as soon as possible.

Kind regards,
Nick

Peau
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Joined: 09 May 2019, 11:10

Re: accufeel v2 for p3d v4 wont install.

Post by Peau »

Hallo Nick !

The new installation file of Accu-feel worked perfect. Thank you !
Perhaps you know whats missing in mine, and some others, Windows 7/64 setup.

Regards, Peter

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Nick - A2A
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Location: UK

Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Thanks Peter - that's good to hear.

However, I'm afraid we haven't been able to isolate a definite cause for this issue, other than that it seems to be related to the way in which VBScript is handled on the user's machine. So far, the issue only affects Windows 7 users, but of course it doesn't affect everyone who uses this OS. In fact, I used Windows 7 for most of the development and testing of the installers, and I believe quite a few of our customers use it with no problems either.

I'd estimate that around 10 customers have reported the issue over the past year, so fortunately it doesn't seem too widespread. However, that's still 10 too many, so if we can find a way to permanently address this problem, we will.

Thanks again,
Nick

requiem9989
Airman Basic
Posts: 5
Joined: 19 Jun 2019, 10:21

Re: accufeel v2 for p3d v4 wont install.

Post by requiem9989 »

Hi A2A people,

Unfortunately I am also encountering the above difficulties in installing both the Accufeel2 P3Dv4 and P3D v4 C172 addons. Order number is as follows: #519925.

Thanks

JB

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Nick - A2A
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Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Hi JB,

Welcome to the forums and sorry to hear you've had trouble installing. I'll drop you a private message with some further info.

Thanks,
Nick
A2A Simulations Inc.

requiem9989
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Joined: 19 Jun 2019, 10:21

Re: accufeel v2 for p3d v4 wont install.

Post by requiem9989 »

Hi Nick,

Thank you for you recent help in installing both the c172 and accufeel products for P3Dv4. Recently I have been on something of a P3D binge and have completed another order for P3Dv4 products. All of which unfortunately are having the same problems during install. Order number is as follows:

Order #519934

Accu-sim C182 Skylane (P3D Professional) × 1 $79.99
Accu-sim Bonanza (P3Dv4 Professional) × 1 $79.99
Accu-sim Spitfire MkI-II (P3Dv4 Professional) × 1 $79.99
Accu-sim Cherokee 180 (P3D Professional) × 1 $79.99
Accu-sim Comanche 250 (P3D Professional) × 1 $79.99
Captain of the Ship 049 Constellation (P3D Professional) × 1 $79.99

Thank you very much for your help in this matter.

Kind regards,

JB

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Nick - A2A
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Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Hi JB,

You're very welcome and many thanks for making the additional purchases. I'll be in touch with another PM asap.

Thanks again!
Nick
A2A Simulations Inc.

requiem9989
Airman Basic
Posts: 5
Joined: 19 Jun 2019, 10:21

Re: accufeel v2 for p3d v4 wont install.

Post by requiem9989 »

Hi Nick,

I haven't received a PM did you send it already? I hope I haven't caused too much work by requesting so many installers at once.

If I am being impatient then please disregard ( I'm having the cravings that only a spitfire can satisfy ). :-P

JB

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Nick - A2A
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Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: accufeel v2 for p3d v4 wont install.

Post by Nick - A2A »

Hi JB,

Sorry, I generated the links yesterday and put them in a PM which I thought I'd sent, but oddly there's no sign of it in my sent messages/outbox.

Anyway, you should now have a PM from me with the relevant info. Thanks again for being such a great customer, and hope the Spit and the others give you lots of enjoyment. If you have any other problems, please drop us a line.

All the best,
Nick
A2A Simulations Inc.

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